Privacy Policy

Privacy Policy

Introduction

Welcome to https://tesla-calibration-after-collision.collision-talk.com (referred to as “Tesla Calibration After Collision,” “the Company,” or “we”). We are committed to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and disclosure of data in alignment with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA) and the California Privacy Rights Act (CPRAs)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales Practice Act (UCPA)
  • Connecticut’s ConnectiCut Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy is applicable to all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party platforms, apps, or services accessed through links on our site. These external entities have their own privacy policies, and we encourage you to review them before engaging with such services.

Processing Activities

This Privacy Policy governs your interactions with us when:

  • You register an account and use our applications or services as an authorized user.
  • You visit our website(s) linked to this policy.
  • You choose to receive communications from us, including newsletters, promotional emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various types of personal information to enhance your experience and provide efficient services. These include:

  • Account Information: Details required to create and manage your user account, such as usernames, passwords, and email addresses.
  • Payment Information: Data related to payment methods, including cardholder names, credit card numbers, expiration dates, and CVV codes (used for secure transactions).
  • Financial Information: Your financial records, bank account details, and transaction history (protected by encryption and secure third-party processors).
  • Purchase Information: Details of products or services you’ve purchased from us, including order numbers, quantities, and delivery addresses.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and location data (used for user experience enhancement and analytics).
  • Location Data: Your geographical location information, gathered through GPS or similar technologies (with your consent), used to provide personalized services.
  • Feedback: Any comments, reviews, or responses you share with our team, which help us improve our products and services.
  • Social Media Information: Publicly available data from social media platforms when you interact with our content or share it, including profile pictures and posts.
  • Product Information: Details about the products you view or purchase, such as product codes, descriptions, and preferences (to personalize your shopping experience).

We collect this information through various methods: user input forms, account settings, browsing interactions, analytics tools, cookies, and third-party data providers.

Cookies

Cookies are small text files stored on your browser to enhance user experience and provide valuable insights for improvement. We use cookies categorized as:

  • Strictly Necessary: Essential for navigation and ensuring basic functionality of our site.
  • Preference: Remembering user preferences, such as language settings and display options.
  • Analytics: Tracking website usage statistics to understand how visitors engage with our content.

Users have the option to control non-essential cookies through our built-in Cookie Manager, allowing you to customize your cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations. Upon no longer requiring this data, we securely delete or anonymize it to protect your privacy.

Security Measures

Implementing robust security measures is crucial to safeguarding your personal data. We employ:

  • Encryption: Secure data transmission and storage protocols to protect sensitive information.
  • Secure Third-Party Processing: Engaging trusted partners who adhere to strict privacy standards for data processing tasks.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not knowingly collect or solicit personal data from minors, and we encourage parents or legal guardians to supervise their child’s online activities.

Your Rights

Depending on your location, you have specific rights regarding your personal data, including:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: Correcting any inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): Requesting the deletion of your personal data in certain circumstances.
  • Restriction: Limiting the processing of your personal data for specific purposes.
  • Portability: Obtaining a copy of your personal data in a structured, commonly used format and transferring it to another controller.
  • Objection: Opposing the processing of your personal data for legitimate interests or direct marketing purposes.
  • Non-Discrimination: The right to be free from discrimination when exercising any of your data privacy rights.

To exercise these rights or have questions about them, please contact our dedicated privacy team via email at [email protected] or by post to the address provided below. We will respond promptly and in line with applicable regulations.

Changes to Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements. Any modifications will be effective immediately upon posting on our website, and we encourage you to review this page periodically for updates.

Contact Information

For any inquiries related to privacy, data requests, unsubscribes, or complaints, please reach out to us via: